Hivive Documentation
Hivive Home Page
  • Welcome
  • POS
    • How to install Hivive POS app on your iPad?
    • Minimum supported iPad OS version
    • Supported iPad list
    • Auto docket reprint mechanism
  • Hardware
    • Printer
      • How to connect to a printer?
      • Supported Printer
      • How to get printer IP address?
      • How to assign a location to a printer?
    • Eftpos Terminal
      • How to connect to a Eftpos Terminal?
      • How to connect the terminal to WiFi?
    • Cash drawer
      • How to connect a cash drawer?
      • How to open cash drawer?
  • Admin Panel
    • Product Image specification
    • What is Checkout Mode?
    • How to create a new food?
    • How to add option to food?
    • How to create holiday surcharge?
    • Staff permission
  • QR Code Ordering
    • What is QR Code ordering?
    • App Clip
    • QR Code Ordering Website
    • QR Code and NFC
    • Order History
  • Payment
    • Refund
    • Dispute
    • Payout
    • Card Surcharge
  • Supported Language
  • FAQ
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  • For Pay now mode
  • For Pay at counter mode:
  1. QR Code Ordering

Order History

Our QR code ordering system provide order history on customer's phone. We have 2 different approaches for showing order history.

For Pay now mode

All history is store in customer's device. It only stays on their own device so customer can't see what's other people order on the same table. And it will last forever in customer's device. They can see the previous orders on next visit.

For Pay at counter mode:

Order history is shared across multiple device. Every people on the same table can see what they have ordered. The history will be cleared once the checkout at counter is finished.

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Last updated 7 months ago