Refund
To use refund. You must first add a credit card to your account first.
Refund Process
1.
Things to notice
We currently do not support partially refund. Customer can do a full refund and order again.
For full refund, if you are not using our POS, has to be done on web admin portal.
If the order is a QR Code order, Hivive QR fees will not be refunded.
Card surcharge will not be refunded.
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